1bdtk1 Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how we collect, store, and use your data.
This Privacy Policy ("Policy") applies to the 1bdtk1 platform and all of its associated services. When you use our website, register, or use any of our services, you agree to the terms of this Policy. We place the highest importance on our users' privacy and are committed to protecting their personal information.
1bdtk1 believes that transparency and trust are the foundation of a healthy digital relationship. Please read this policy and contact our support team if you have any questions.
SSL Encryption
All your information is transferred in an encrypted state using SSL technology.
Never Sold to Third Parties
We never sell your personal information to third parties for commercial purposes.
Your Rights Are Protected
You can request to view, correct, or delete your information at any time.
What Information We Collect
We collect the following types of information to improve your experience on the 1bdtk1 platform and to provide secure services:
1.1 Information You Provide Directly
When you register or manage an account on our platform, the information you provide yourself includes:
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for identity verification)
- Address and location information
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
1.2 Automatically Collected Information
Some information is collected automatically when you browse our website:
- IP address and device type
- Browser information and operating system
- Time and duration of page visits
- Information from cookies and similar tracking technologies
- Log files and session information
1.3 Transaction Information
We store information related to your deposits, withdrawals, bonus usage, and gaming activity. This information is used to prevent financial fraud and to ensure responsible gaming.
Purpose of Information Use
1bdtk1 uses the information collected for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Handling registration, login, identity verification, and account security. |
| Payment Processing | Completing deposit and withdrawal processes and maintaining transaction records. |
| Customer Service | Resolving your issues and providing support. |
| Security | Detecting and preventing fraud, money laundering, and illegal activity. |
| Responsible Gaming | Identifying unusual gaming behavior and providing support when needed. |
| Service Improvement | Analyzing user experience to improve the platform. |
| Marketing Communications | Sending information about relevant offers and promotions with your consent. |
We will never use your information beyond the purposes stated in this policy. You will always have the option to opt out of marketing communications at any time.
Cookies and Tracking Technologies
1bdtk1 uses cookies to operate the website effectively and to improve user experience. Cookies are small text files stored in your browser.
3.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the website and cannot be disabled.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect website usage statistics to help improve our services.
- Session Cookies: Maintain your logged-in state and are deleted when you close your browser.
3.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling certain cookies may prevent some features of the website from working properly. Essential cookies remain active at all times.
Information Sharing and Disclosure
1bdtk1 never sells, rents, or exchanges your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who carry out specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), maintaining technical infrastructure, and fraud prevention. These providers operate under our instructions and may not use your information for any other purpose.
4.2 Legal Obligations
We may be required to provide information to authorities if necessary to comply with court orders, government directives, or applicable law. This is part of protecting our legal interests and those of our users.
4.3 Fraud and Security
Relevant information may be shared with appropriate authorities to detect and prevent money laundering, fraud, or other illegal activity.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.
Information Security Measures
1bdtk1 follows the highest industry standards to protect your information. Our security measures include:
SSL/TLS Encryption
All data exchanged between your browser and our servers is encrypted using SSL/TLS technology, making it impossible to read from outside.
Access Controls
Only authorized personnel have access to specific and necessary information. All access is logged and regularly audited.
Secure Data Storage
Sensitive information stored in our databases is protected through encryption. Regular security audits are conducted.
Incident Response Plan
In the event of a security incident, we act quickly and notify affected users in accordance with applicable law.
Even with the highest security measures in place, transmitting information over the internet is not entirely without risk. We are committed to providing the best possible protection, but we cannot guarantee a completely secure environment. Keep your account password private and do not share it with others.
Data Retention Period
1bdtk1 retains your information only for as long as necessary. Retention periods are determined based on the following policies:
- Account Information: Retained for as long as the account is active, and for a minimum of five years after closure due to legal obligations.
- Financial Transaction Information: Retained for the period required by applicable financial laws and regulations.
- Communication Records: Customer service communications are retained for up to three years.
- Analytics Information: Data collected for analytics purposes without personal identification may be retained for up to two years.
- Cookie Information: Depending on the type of cookie, from the end of a session up to a maximum of two years.
When the retention period ends, information is securely deleted or fully anonymized. If you request deletion of your data, everything except information required to be kept due to legal obligations will be deleted.
Your Rights
As a 1bdtk1 user, you have the following rights over your own information:
Right to Access
You can request to know what information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted.
Right to Restrict Processing
In some cases, you can request that the processing of your information be restricted.
Right to Data Portability
You can request to receive your information in a common format.
Right to Object
You can object at any time to your information being used for marketing purposes.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable time. If certain information cannot be deleted due to legal obligations, we will clearly inform you of this.
Protection of Minors
1bdtk1 is for people aged 21 and above only. We do not intentionally collect information from any minor. If you believe that a minor's information has accidentally entered our records, please contact us immediately and we will promptly delete that information.
Age is verified at the time of registration and users under 21 are not permitted to open an account. We believe in responsible gaming and place the protection of minors as our highest priority.
Changes to the Policy
1bdtk1 may update this privacy policy from time to time. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email.
- You will be informed about important changes when you log in to the platform.
Continuing to use the platform after changes have been made means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.
International Data Transfers
Some data may be stored on servers outside Bangladesh for the operation of 1bdtk1 services. Regardless of where the data is stored, we ensure that:
- Data protection standards are equal to or higher than those in this policy.
- Third-party providers are bound through appropriate agreements.
- User rights and interests are protected.
- Necessary measures are taken to prevent misuse of information.
Your privacy is our responsibility to protect
If you have any questions or concerns, our 24/7 support team is always ready.
Contact us at: [email protected]
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, you can reach us in the following ways:
24/7 Live Chat
Talk to our support team directly in Bengali from any page on the site. Privacy-related requests are processed promptly.
For more detailed matters, write to us at:
[email protected]
We typically respond within 24 hours.
To contact our privacy team directly, write "Privacy Request" in the subject line of your email. This will help route your request to the right department faster.
For more information, please also visit our Terms & Conditions and Responsible Gaming pages.